Engine or gearbox failure
When it won't drive, we'll move it safely.
Breakdown Recovery
Breakdown Recovery
When your vehicle can't be fixed where it stopped, we'll recover it safely to your home, a garage of your choice or another destination.
We recover vehicles from homes, car parks, A-roads and motorways, whether it's a mechanical failure, an electrical fault or accident damage.
What's included
- Recovery to your home, a garage or a destination you choose
- Non-starters, mechanical and electrical faults
- Accident-damaged vehicles
- Local and long-distance recovery
Call or WhatsApp
0330 043 6598The quickest way to get help is to call. You can also message us on WhatsApp on the same number and share your live location.
Broken down? Stay safe while you wait
- Switch on your hazard lights.
- On a motorway, leave by the left-hand doors and wait behind the barrier, away from traffic.
- If you're on a smart motorway with no hard shoulder and can't reach an emergency area, call 999.
- Wear a hi-vis vest if you have one, and don't try repairs next to moving traffic.
How it works
Breakdown Recovery, step by step
- 1
Tell us where you are
Your location, your vehicle and what happened.
- 2
We attend
We check whether it can be fixed on the spot.
- 3
We recover
If it can't, we recover your vehicle to the place you choose.
When to call us
Common situations
Accident damage
Recovered from the scene once it's safe to do so.
Non-starter at home
Won't start on the driveway? We can take it to your garage.
Stuck on the motorway
Get behind the barrier and call us.
Questions
Breakdown Recovery FAQs
Can you take my vehicle to my own garage?
Yes. We can recover it to your home, a garage of your choice or another destination.
Do you recover vans and commercial vehicles?
Yes. We recover cars, vans, 4x4s and commercial vehicles. Tell us the vehicle when you call.
Can passengers travel with the vehicle?
Tell us how many people are with you when you call, so we can plan the recovery.
Do I need breakdown cover to use you?
No. You can call us whenever you need us, with no membership.
Do I need to bring my vehicle to you?
No. We're a fully mobile service with no garage to visit. We come to you at home, at work or at the roadside.
More services
Other ways we can help
Motorway Breakdown Recovery
Recovered from the hard shoulder or an emergency area to somewhere safe.
Learn moreAccident Recovery
Damaged and non-rolling vehicles recovered with care after a collision.
Learn moreVehicle Towing & Transport
Non-runners, MOT failures and car moves, carried door to door.
Learn moreEmergency Mobile Tyres
Flat, blowout or a puncture you can't drive on? We come out to you.
Learn moreMobile Tyre Fitting
New tyres supplied and fitted at your home, work or the roadside.
Learn moreMobile Roadside Assistance
Help at the side of the road when your vehicle won't go any further.
Learn moreStuck at the roadside?
Tell us where you are and what's happened, and we'll get help to you.